eReflect Software is strongly committed to protecting the privacy of its Clients and of its interactive products and services. Throughout cyberspace, we want to contribute to providing a safe and secure environment for all our Clients, Customers and Visitors. While this privacy policy applies to the eReflect Software site and all of the other Internet-accessible eReflect Software branded services, we will refer here only to eReflect Software to make reading this policy easier. The purpose of this eReflect Software privacy policy is to inform you, as a welcomed Client of eReflect Software Services, what kind of information we may gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. Finally, please note that this policy applies only to eReflect Software and Web sites that carry the eReflect Software brand, and not to other companies or organisations’ web sites to which we link. We have clearly marked the eReflect site and these branded Web sites with our logo so you know where this policy applies.
"Client": The trader being a company, partnership, sole trader or other organisation or any individual, which undertakes to accept eReflect Software Services.
"Partner", "Affiliate": A third-party organisation that provides Internet development, hosting and/or Internet access services and/or other services to the eReflect Software and/or Client.
"Services", "Products": Computer software, upgrades, technical support, ordering information, order processing, helpdesk communication, e-mails, newsletters, or any other product, service, and/or means of communication solicited by and provided to eReflect Clients, Partners, and/or Affiliates.
About All eReflect Software Web Site Visitors: In general, our service automatically gathers certain usage information like the numbers and frequency of visitors to eReflect Software and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our Clients use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible. For example, eReflect Software uses a technology nicknamed “cookies” that tells us how and when pages in the site are visited, and by how many people. eReflect Software cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personally identifiable information to tell us who you are or even what your screen name or e-mail address is. We also may provide statistical “ratings” information, never information about you personally, to our eReflect Software partners about how our members, collectively, use eReflect Software. We do this so they too can understand how many people use their areas and our site in order for them to provide you with the best possible Web experience as well. How our service automatically gathers certain usage information:
Sometimes, we may specifically ask for information about you (for example, when you request technical support, or when you order a product). We may need certain information — such as name, Internet address, billing address, type of computer, credit card number — in order to provide that service or product to you. We may also use that information to let you know of additional products and services about which you might be interested. You can choose not to receive such information if you don’t want to by letting us know on the registration screen when you sign up for the product or service. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to respond or not. Additionally, we may provide you with an opportunity to be listed in a directory on one of our eReflect Software Branded services; these listings are also optional and you can make changes to or eliminate this information when you want to. How we may collect Personal or Any Specific Information:
eReflect Software collects, retains and uses only the information about our Clients that is required by law to administer eReflect Software business and provide high-level services to our Clients. We retain this information no longer than necessary to meet these objectives.
eReflect Software has established procedures so that a Client’s financial and personally identifiable information is accurate, current and complete in accordance with reasonable commercial standards. Any request to correct inaccurate information is responded to within a timely manner.
All eReflect Software employees are educated about the importance of privacy and confidentiality. Only those employees having a business reason for knowing such information have access to personally identifiable information.
eReflect Software maintains rigorous security standards and procedures regarding unauthorised access to Client information. Therefore we do not intend to send or receive any sensitive information (such as passwords or credit card information) in an unprotected way or via unencrypted e-mails.
We do not use or disclose information about your individual visits to eReflect Software Sites or information that you may give us, such as your name, address, e-mail address or telephone number, to any outside companies. But sometimes it is necessary to provide personally identifiable Client information to a third party. If so, eReflect Software shall insist that the third party adheres to similar privacy principles that are provided for keeping such information confidential and Client Authorisation should be requested.
eReflect Software provides information about Client’s accounts or other personally identifiable data to third parties only when:
eReflect Software Clients have the right to know what information we keep about them and how the information is used. Clients have the right to have any inaccurate information corrected or deleted.
Unsolicited email circulars (SPAM) are becoming an increasing nuisance to Internet users. These mass direct mail-shots can cause inconvenience, annoyance and expense to recipients. eReflect Software does not condone such practices in any form, nor do we sanction such applications by other websites.
If we decide to change our privacy policy for eReflect Software, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.
All services provided by eReflect Software to the Client are subject to the above eReflect Software Global Privacy Policy.